First, check if there is an error code on the screen. If youve inputted a number thats too high, the system might add too much salt to your water. Ensure that no fuse has blown and that the circuit breaker hasn't tripped. Extend your warranty. If none of these steps work, you most likely have a defective electronic control board that will need to be replaced. If any of these parts are clogged, broken, or damaged, flush or replace them as necessary. If your water pressure is fine except for when water flows through the softener, check the sediment filter to see if its clogged and needs to be replaced. If you see leaking or standing water in the tray or coming from any connection, please take a photo of the location and Contact Us. Features money-saving Demand Regeneration and 6th Sense technologies which learn and predict your water usage to regenerate only when you need it and automatically calculates how much salt* to use vs. using a fixed amount. Extend your warranty and improve performance with Softener Cleanser:WHE-WSC. Learn more. If you can see the water, you probably have a stuck float or a similar issue thats causing too much water to enter the tank. Remember that proper use and maintenance of your water softener will reduce breakdowns and prolong its lifespan. Water Softener Cleanser. Then turn the middle valve knob counterclockwise. Triggers an additional backwash cycle to rid itself and your water supply of excess non-ferrous (clear water) iron. Also, the salt level should always be a few inches above the water level. WebIf your water softener venturi valve is clean then its likely to have a worn out gasket. Reconnect any loose wires and replace the damaged wires.Manually recharge the unit to re-synchronize the software. Examine the valves and water lines, and check the timer, motors, and air valves. Instead, use high-purity salt, like evaporated salt pellets. Click here for details. Not all models have the same features; therefore, the programming procedure may vary slightly. Due to limescale buildup, other water appliances such as dishwashers, water heaters, and water dispensers will become less efficient. My unit is model #WHES33 LE33. Attempt to reset the electronic controls. The timer in a water softener is an electronic control board that allows the user to program the unit and powers the display. Extend your warranty. View the user manual below for more details. Add 3 to the hardness level for every ppm of iron. Sign-up for filter. In this water softener troubleshooting guide, well be sharing some of the most common water softener problems and how you can solve them yourself. The Whirlpool cleaner minimizes limescale buildup, iron, and other minerals from the resin beads and maximizes efficiency. If you have any questions or concerns when, installing, operating or maintaining your water, When you call, please be prepared to provide. Theres a lot that goes into setting up a water softener for the first time, and a lot of potential mistakes to make. $29.91. Uses up to 25% less salt and water than previous Whirlpool models by monitoring your water usage and only regenerating when necessary. Theyre not dangerous to drink in small quantities, but theyre a sign they need to take action and replace your resin. WebTroubleshooting Nozzle & Venturi. As the resin ages, resin beads that are flushed down the drain line may cause a blockage, reducing the flow of water out of the system. WebThe softener comes with a full one-year warranty, as well as three- to 10-year limited warranties for various components. A dead water softener sounds dramatic but dont worry, it isnt the end for the entire system. Although traditional water softeners do add salt to water, you shouldnt be able to taste this salt. The warranty on this unit is: 1 year full parts and labor 3 years on the electronics 10 years on the tank. If only about 2.5 inches of water has entered the tank, the problem is solved. controlled water softener (24 pages), Demand controlled water softener (40 pages), Whirlpool water softener installation and operation manual (39 pages), Demand controlled water softener (27 pages), Demand controlled water softener (24 pages), Demand controlled water softener (36 pages), Demand controlled water softener (35 pages), Demand controlled water softener (26 pages), Demand controlled Removes a maximum of 105 gpg of hardness. Order a new clip from the manufacturer. This is one of the most worrying water softener problems to have. The most common Whirlpool water softener problem is too much water in the brine tank. link to Kinetico Water Softener How-to and Troubleshooting Guide, link to Kenmore Water Softener How to and Troubleshooting Guide, Pelican Water Softener How to & Troubleshooting Guide. View the user manual below for more details. Want a copy for yourself? Depending on the issue, you could end up with hard water or water with a salty taste as a result of your softener not working. Next, unplug the unit from power, fix the error code source then reconnect the softener. If you suspect your water may have iron in it, test the raw water according to the instructions in the "Set Water Hardness Number" section of your manual. WebThe softener comes with a full one-year warranty, as well as three- to 10-year limited warranties for various components. We do all the time-consuming research and testing for you. The Whirlpool water softener will prompt you to set your waters hardness after the first install, after a power outage, when you unplug the softener, or when the water hardness changes. and the life of your softener 6. Check the amount of salt on the display screen. I have a whirlpool Model WHES33 LE33 water softener. Please enable javascript to view the website .. Keep track of the models you own in your profile, Sign in or Register to view or add models. Perform a soap test. Clean the metal contacts in the circuit board using the steps below. water softener not draining? Join our exclusive list, and receive all future limited time offers and special promotions. Put the softener in bypass mode and check your own water pressure. The softener will constantly try to draw brine from the tank, but will be unable to, resulting in a never ending regeneration cycle. So there are two ways to know if your water softener is working; checking the status of your water softener and looking for hard water signs. Return the brine tank cover and close the water softener lid. blockage,see Valve Drain Requirements section. Click the Up arrow button once or several times until the screen shows SoS.. There is an interruption to the non-volatile memory. The Whirlpool water softener has an electric control that will adjust the unit automatically. Delivers great water flow with minimal pressure drop to your shower and appliances. If not, call SpringWell customer support. To fix a salt mushing issue, empty the water out of the brine tank entirely and remove the salt. You can avoid salt bridge formation altogether by making sure the water softener is stored in a non-humid location and only adding salt to the fill line in the tank. Dishwasher Parts. Activate the recharge feature on the unit. So the hardness settings tell the water softener how many gallons of water it will use before recharging the resin beads. To amend a float tank thats too high, follow the instructions in your user manual to set the float valve to a lower level. and the life of your softener. Check this too: Pelican Water Softener How to & Troubleshooting Guide. After the 20 minutes is up, plug your unit back in and let the softener automatically finish the recharge (about 10-15 minutes). Follow the guide below to troubleshoot the water softener if the panel buttons are not working. This feature is excellent for water supplies with high iron or sediment quantities. The drain line may be clogged, leaking, or kinked, preventing water from draining out after regeneration. $29.91. Here are other more signs to look out for that indicate your water softener is blocked. jQuery(document).ready(function($){ $("#frm_field_43_container .frm_error").clone().insertAfter("#frm_form_7_container .frm_submit"); }); I have a whirlpool Model WHES33 LE33 water softener. Most likely, the brown water leaving your faucets is caused by high sediment levels in your water source or by old, corroded plumbing in your home. The best way to prevent dirt in the salt tank is to not use dirty salt. Replace Electronic Control Board (PWA). Other water softener cleaner brands we recommend include: Follow the instructions below to recharge your Whirlpool water softener manually. Refill the brine tank with clean pellet salt. Your user manual should clearly outline exactly what you need to do to correctly set up your water softener, but this isnt always the case. He is a content strategist, writer, editor, and water treatment expert. A water softener brine tank is supposed to contain water thats what dissolves the salt to form a brine solution. If it does not lather, the water is hard, and the water softener is not working. Manual Advance Diagnostics --- Model WHES20. The PC board is not plugging into the drive bracket securely. Going off the grid sounds noble, satisfying and eco-friendly. A correctly functioning softener performs a regeneration cycle at least once every two weeks. The water will start to taste slightly salty. If your water softener brine tank is full of water all of the time, you could have a malfunctioning venturi valve. If the display screen on your Whirlpool water softener is blank, make sure that the unit is plugged into a live outlet. When the softener is full of water, the brine solution will be too diluted, and the system wont regenerate correctly. Unplug the unit from power.Ensure the unit is fully engaged.Inspect the wires for any damage or disconnect. WebTutorials and Troubleshooting | Whirlpool Water Solutions Home > Owner Center > Tutorials and Troubleshooting Tutorials and Troubleshooting Tutorials (The videos below contain flash element which may not work on all devices) Water Softener WHES 20/30/33 Installation of a WHES 20/30/33 Valve Softener/Filter WHES 30/33 Set-Up Ensure the buttons on the control panel are receiving power. Repair Help Whirlpool Water Softener WHES30 Symptoms. If it is, check that the sediment filter isnt clogged and ready for a replacement. You can safely use bleach in a water softener brine tank just add 2 ounces of bleach to every 3 gallons of water. 17 Common Water Softener Problems (+ How to Troubleshoot Them), How to Diagnose and Fix Water Softener Problems: Step by Step, Common Water Softener Brand Problems & How to Resolve Them, How to Prevent Water Softener Problems and Prolong your Systems Lifespan, hard, crusty formation on the surface of the salt level, Salt mushing occurs in the bottom of the tank, resin beads are likely to break off from the resin bed and pass into the softened water, accumulation of bacteria in the softening system, performs a regeneration cycle at least once every two weeks, noises to suggest that your softener is performing a regeneration cycle, average length of a water softener regeneration cycle, use high-purity salt, like evaporated salt pellets, What to do about mold in a water softener brine tank, replacing the salt is the smartest solution, routine of adding salt to your water softener, Verify unit is plugged in and power is on, Reset or replace control head if necessary, Verify capacity needed and replace if necessary, Internal valve or distributor malfunction, Remove tubing, clean & flush. You want your water softener to improve your water quality so why is your soft water brown? If the adapter is loose, reconnect it. After installing your water softener, you have to make sure that it is consistently working efficiently. Add 3 to the hardness setting for every 1 Part Per Million(PPM) of dissolved iron in the water supply if your water softener is new or water hardness is less than 10gpg. A salt build-up in the salt tank is one of the main causes of water that isnt soft. WebTroubleshooting Nozzle & Venturi. If the brine tank is portable and not heavy, you can dump out the water by overturning the brine tank. We usually measure water hardness in grains per gallon (gpg). Open the control valve and remove the piston assembly.Use a toothbrush to dislodge any dirt or debris, then reinstall it. water softener venturi valve gaskets need to be replaced every couple of years. See installation manual for details. After the 20 minutes is up, plug your unit back in and let the softener automatically finish the recharge (about 10-15 minutes). Well answer all your frequently asked questions, from how to get started to cleaning and maintenance. a. the model and serial number of your product, found on the rating decal, typically located on, Systems tested and certified by NSF International, Systems tested and certified by the Water Quality, Demand When the control board does not mount correctly, pressing the buttons will not work as they need to be aligned. During the regeneration cycle, you will hear a low humming sound. Examine the valves and water lines, and check the timer, motors, and air valves. Old resin beads are likely to break off from the resin bed and pass into the softened water itself. WebWhirlpool Water Softener WHES30 Repair and Troubleshooting. with Whirlpool . No Soft Water Timer Display Blank 1. A salt bridge occurs on the top of the existing salt, so you wont notice when the salt beneath this layer is being used. Here is how to fix the issue. Ensure the salt level in your brine tank is very low. If it is, but its still not working, its likely due to motor failure. The water will feel sticky feeling on the skin. Download or print a free copy of the user manual below. Connect the shop vac to an electrical outlet, dip the nozzle into the brine tank and turn the vacuum on to suck up the water. To fix control panel buttons not working: Low water pressure and leaking are two common problems experienced by SpringWell water softener owners. A pinched drain hose presents another way for too much salt to get into your soft water. Download or print a free copy of the user manual below. *. Visit these pages to find what you need: The homepage to search for a model or part Our DIY how-to guides and videos to find repair instructions The Water Filter Finder for refrigerator water filters ; WebUnplug your unit from the outlet and set a timer for 20 minutes. 6. $29.91. (3 bottles) Learn More. Loud clunking or whirring sounds indicate that one or several of the components in your softener are clogged, worn, or broken. NOTE:Do not increase the hardness setting to compensate for the iron levels if you have the Whirlpool model WHES48. *Full parts and labor warranty may be extended up to 5 years with use of Whirlpool Water Softener Cleanser (WHEC-WSC). My unit is model #WHES33 LE33. If your cables and water lines are still intact but the motor wont start, motor failure is the most likely cause. Pour out the water and refill the brine tank with salt as normal. Older timer-based models regenerate on a set cycle regardless of how much water youve used; which can result in unnecessary water and salt consumption. Even the best water softeners are known to have their flaws. Note: A lot of people assume that their water softener isnt using salt when it actually is. Salt bridges form when the brine tank is stored in a high-humidity area, or the salt levels are too high for the tank. To resolve the issue, follow these steps: Low water pressure and constantly draining water are two of the most common issues youll experience with a Culligan water softener. $$ Use the Thanks Button Above OR https://www.buymeacoffee.com/mrfredsdiy----------------------------------------------- Social Media Join the Facebook conversation https://www.facebook.com/groups/mrfredsdiycommunitypage/?ref=share_group_linkFollow me on Instagram: https://www.instagram.com/mrfredsdiy/TikTok https://www.tiktok.com/@mrfredsdiy?_t=8UOdxlEAXqY\u0026_r=1Subscribe Today:https://youtube.com/c/MrFredsDIYGarageSchool?sub_confirmation=1Full disclosure here, I do receive a small commission from traffic that I drive to my affiliate links. 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Manually recharging the softener will rinse the resin bed and force the water out through the drain. Dirt and sediment can make the float stick and prevent free movement. Microwave Parts. Assistance from customer service ma y be needed with the following problems and solutions. As water flows through the unit, it meets resistance from the built-up contaminants. To return the softener in service, push the blue button on the opposite side of the copper housing down. Hard water will leave mineral stains and spots on your laundry. Washer Parts. When you run into a problem with your Whirlpool water softener that you don't know how to fix, rather than losing time waiting for customer service (or spending money on a technician), attempt to find a solution for the problem on your own. with Whirlpool Simply use a broom handle to knock the salt bridge into pieces, then fish the pieces out of the water using a net or a cup. Repairing or replacing the motor is one of the most expensive jobs, so consider whether it may be time for a new water softener altogether. Note the highest number closest to the salt level. An old water softener system may degrade to such a point that its components cant do their jobs properly. Your demand for softened water might be too high for the systems capacity, resulting in improper regeneration of the beads in the resin tank. If you seem to no longer have soft water, salt mushing is one of the first problems to look for. Adjusting the hardness on your Whirlpool softener is quite simple, but it varies depending on the model. The safety float is faulty or not moving. Otherwise, youll need to pay out of pocket for a new motor. Some commonly reported problems with the Whirlpool water softeners include clogged parts, overflowing brine tank, power issues, hard water, and programming issues. and promotions, //