Press 3 if you have not received your card and need assistance. Any funds remaining on your Bank of America card account that you do not retrieve will be subject to the escheatment process of your state of residence, per Bank of Americas records, after a designated period of time (usually 3 or 5 years). Way2Go Card cannot answer any unemployment questions relating to the release of your funds. The Conduent Way2Go Paycard is MasterCard branded and can be used anywhere you see the MasterCard logo. To get cash without being charged a fee, use any MoneyPass ATM. If you cannot see the email from "noreply-detr@outgoingserver.net" in your inbox, make sure to check your SPAM folder. Twenty-four hours after the payment has been received. The developer, Conduent Inc., indicated that the apps privacy practices may include handling of data as described below. How much can I withdraw from my Eppicard? Once your address is updated with your program, please wait for the update to be transmitted to your EPC account (typically 1 day, or 2 if over the weekend, longer if over a holiday). Login - Way2Go Website. If you are unable to make changes in the portal or need additional assistance, you can contact the DCSS Customer Service Center at 1-800-882-4151. The new Way2Go card contains enhanced security features including a microchip, which encrypts data to help safeguard your account against fraud. I have no problems with the card itself. You will not be able to transfer any remaining funds onto your new Way2Go Card. The last payments by paper check were mailed November 1, 2012. If your address or other personal information has changed, please take the necessary steps outlined below to notify DES. Replacement cards will be delivered in 7 to 10 business days from the date you order it. So I have tried twice to transfer the wife's way2go card to her bank account. Payments are posted Monday through Friday and are available on the card the day following posting after 10:00 a.m. Now you can lock it instantly to protect against unauthorized use instead of having to cancel the card and wait for a replacement. View and download monthly statements.If you already have your GoProgram.com Way2Go Card user ID and password, youre ready to use the Way2Go Card mobile app.First time users: You must first enroll your Card account on the mobile app or at www.GoProgram.com to get your User ID and Password for access.Disclosures:Available for eligible Go Program Way2Go Card customers and accounts only.There is no charge for using the official Go Program Way2Go Card mobile app, but message and data rates may apply. 2022 Conduent, Inc. All rights reserved. You will also be able to access account information at www.GoProgram.com. Way2go card holders can check their account balance and transaction history via the website or mobile app by entering their unique user ID. The significant role played by bitcoin for businesses! Call 1-877-253-3686 to activate the card and create a PIN. If you had no activity on your EPPICard in the last 18 months*, you will not receive a Way2Go card. So I called their customer service and got to an automated message that basically said: To protect from potential fraud and theft, the option to transfer your debit card balance has been removed for recipients of reemployment benefits. So uh, yeah. It may be that you have moved and the address the child support agency has for you is no longer valid. You may get cash at an ATM that displays MasterCard or Cirrus or a teller in a bank location that displays the MasterCard. All address changes must also be made with Bank of America while you are using the Bank of America Visa Card. Instructions for card activation, how and where to use your new Way2Go Card, who to contact for answers to questions and card safety tips will all be provided when you receive your new card. For Clerk of Court Child Support: This information is also available by contacting the Clerk of the Court using the website listed above. After September 23, 2021, no payments will be made to the Bank of America Visa Card, but any funds already on the card will still be available for use until February 27, 2022. A Way2Go Card provides an easy, convenient and secure way to receive your Unemployment Insurance benefit payments. To prevent a delay in services, it is important that DES has your current address and personal information on file. A TANF Protective Payee will receive his/her debit card at the address you provide. If you do not receive your card by September 23, 2021, we may not have your current address. What's the difference between customer service & surcharge fees? Why did I receive a California Way2Go card? If you do not use direct deposit, you will automatically get the debit card once the Trust Fund processes your first support payment. Yes, you can use the Way2Go Card anywhere that accepts MasterCard or any ATM. Keep it. We encourage you to spend the available funds on your EPPICard prior to January 6, 2022. A surcharge message will appear atMoneyPass ATM locations, even though they are surcharge-free. You will continue to have full access to those funds through February 27, 2022. Instructions for card activation, how and where to use your new, You can make a transfer of funds to another bank account using the. No one will be able to use your card once you report it is missing. The Arizona Department of Economic Security (DES) issues funds to eligible individuals via direct deposit or Electronic Payment Card (EPC). They mumble and they always sound like theyre muffled and underwater. Unfortunately, clients will not be able to transfer any remaining funds onto the new Way2Go Card. The contact information for Bank of America is on the back of your card. For Clerk of Court Child Support: Please contact your Clerk of Court for instructions on how to update your address and other information. Hearing-impaired customers call TTY: 1(866) 656-5913. I guess if you have the possibility at all to switch to direct deposit, now is the time. They show your balance. The industry change is due to the hold that occurs when a consumer uses a debit card to purchase fuel and pays at the pump. Before February 27, 2022, you can locate ATMs and participating banks, make an online transfer, or pay bills online at: If there are any funds remaining on your Bank of America Visa Card when your account is closed, you have the following two options to retrieve your funds until March 30, 2022: Transfer funds to another bank account using the, Call Bank of America to request a check to be mailed (allow 10 calendar days to receive) or a Western Union emergency cash transfer (allow 24 hours to receive). Debit cards expire every three years. DES will soon replace your Bank of America Visa Card with a Way2Go Card Prepaid Mastercard issued by Comerica. Initially you will receive a check for your child support payments. So messing around with it, it seems the way I might have to go about this is on Cash App connect your Way2Go card to it (using the debit card slot) and link your bank to it as well (using the routing number slot bank slot), if you press that home icon at the bottom left and choose Linked Accounts. This is a change for all debit card users. On the back of your card, in the bottom right-hand corner, you will see the words GoProgram.com. This year's theme is Fuel for the Future! All payments issued on or after September 23, 2021, will be deposited to your new Way2Go Card. Call 1-800-961-8423 if you need assistance. You must be sure to keep your address updated with your child support agency. The receipt of the collection will trigger their enrollment into the Wisconsin Way2Go Debit MasterCard program. Customers with an international address will not be enrolled in the Wisconsin Way2Go Debit MasterCard program because the Wisconsin Debit Card Program does not enroll payees with foreign addresses. Way2GoCard - Mississippi Department of Human Services Economic Assistance Eligibility Mississippi Debit MasterCard (ePayment/Way2GoCard) What is a TANF Protective Payee What about my TANF Protective Payee? Why is my EPC changing from Bank of America to Comerica Bank? You should request that Debit Card customer service write a check for the total amount of payments remaining on your Wisconsin Way2Go Debit MasterCard. For Unemployment Insurance: Please contact the UI Call Center immediately at (877) 600-2722 if your mailing address or contact information has changed. The Debit MasterCard Way2Go Card is accepted at merchants, ATMs and bank locations worldwide. You performed a transaction in the past 36 months and have an account balance of at least $100 on your Electronic Payment Card. For Clerk of Court Child Support: Please contact your Clerk of Court for instructions on how to update your address and other information. It is recommended that you activate the card using a landline. anyone able to transfer funds from way2go card to your bank? If you choose to end debit card as your payment method by applying for direct deposit you should continue to keep your Wisconsin EPPIC Debit MasterCard or Way2Go Debit MasterCard in case you wish to return to the debit card payment method in the future. Calling Customer Service The new debit card vendor, Go Program, as well as the Wisconsin Child Support Trust Fund and EPPIC, employ Customer Service staff that is bilingual. Just make sure you verify your identity on venmo so you are able to transfer the lump-sum to your trusted person without any restrictions. Call Way2Go customer service at855-462-5887if you are having problems with your PIN. You can access your funds immediately by activating your Wisconsin Way2Go Debit MasterCard. Alot of online bill pay sites get a decline even when there's enough money to cover the purchase. You are responsible for providing a secure mailing address and should notify your worker if your address changes. English| Espaol | Kryol Ayisyen. You will not be able to use your card at ATMs or point-of-sale for cash-back with purchases after that date. ATM Surcharges Some bank ATMs will apply a fee called a surcharge to use their ATM. Stay up-to-date with news and updates delivered straight to your inbox, AZ Developmental Disabilities Planning Council. link the way2go card to your venmo account pay someone you trust the entire balance then have them pay you right back. How do I know if my unemployment claim was approved in VA? Does the new card have any fees I should be aware of? Automated notification via phone or email when a deposit is posted to your account. 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