Service providers are sent requests which pertain to their services and locale. any word yet on when there will be postings? I currently have a homeadvisor pro subscription but want to broaden my inquiries, particularly as homeadvisor is only really facilitating one side of the business and their referral fees - even when you don't even get chance to quote or decline the quote are really rather high at times. Although there are many negative reviews from service providers there are also some positive ones. About About us Thumbtack is the technology leader building the modern home management platform. Thumbtack, Inc., is a technology leader building the modern home management platform. The contractors disappeared and refused to refund me. I would suggest using Home Advisor, Angie's List or even Yelp. Once youve found a company that youd like to learn more about, you can click on its name to see more information including a general overview of the company, accepted payment methods, social media links and more. We help people care for their home from top to bottom and empower small businesses nationwide to grow. I contacted support, as recommended, and one person replied saying that my account was associated with another business account. laura. The American Polygraph Association is the world's . TOO BAD THAT WAS A BOLD-FACED LIE!! You can reach our Facebook page by following this link: https://www.facebook.com/Thumbtack/. Hi Kay, Some contacts are legit and others not so sure about. The community at Thumbtack is very supportive of each other. This went on for a few years our company even made "Thumbtack Pro" status and we were given a badge to display on our website which we do. Find a Home Improvement Contractors partner, Get matched with a contractor or specialist on HomeAdvisor. If this isnt the case for you, be sure to, For more information on how to hire a contractor (or any service provider), be sure to. Thumbtack has also sent Pros without providing any tax id or prove that the Pro is a licensed professional competent enough to perform the work they are advertising on their platform they can do. If you don't know how to use the app, customer service is there to help. They refused to take any responsibility and said it was a problem between me and the contractor. Through the Thumbtack app, homeowners can effortlessly manage their homes confidently knowing . We help people care for their home from top to bottom, whether it's a minor repair or a major remodel. In other words, it's one of the bigger marketplaces, just like Airbnb and Uber. Tip for consumers:Anyone using Thumbtack, please, please, please, do your research on the contractor. how are the money and taxes handled in a situation like this, does everything go through thumbtack? A Scam? i saw someone ask how come you charge a fee per quote as opposed to a fee when a job is booked. what's the deal with thumbtack? Thank you for bringing your concerns to our attention. Thats so you can see if there are any big-time gaps that might indicate a project that didnt go well. As a matter of policy, BBB does not endorse any product, service or business. Review AdvisoryHQs Termsfor details. The Thumbtack Plus membership is $49 per year at the time of publishing. Multiple Thumbtack.com complaints are appearing online each week. We're sorry you're still receiving these emails. I've hired people on Thumbtack and it's gone well, but from the pro standpoint it really sucks. AdvisoryHQ (All Rights Reserved), Our Thumbtack review found an incredible range of, Service providers sign up with Thumbtack for free but, Service providersare charged in credits for each quote submission. This is unethical business practices.- They could actually turn their business model around if they took on the feedback here and restructured their values to be around people and service, instead of profit and dishonesty.- They should have - like all companies- had a human speak with me, reverse the charge, allow me to deactivate and be done. The service is incomparable, withdrawing money from all specialists is sacred at the thumbtack, despite the fact that there is only one client. Thumbtack's revenues have grown 125% year-over-year. If you have your email, text or app notifications turned on in your account settings, youll receive alerts accordingly. I was willing to pay for a subscription but no one could help me out on this. SO, it's in their best interest to get you real customers instead of having fake ones hit your account to generate more revenue (like Thumbtack does). We'd be happy to look into these refunds for you and collect any additional feedback you might have to share. These people will scam you. In general, reviews from Thumbtack customers are very positive. Why are the staff generating fake requests? For more information about reviews on ConsumerAffairs.com please visit our It comes with a $10,000 money-back guarantee, 20% off on-demand bookings and home specialist support. After requesting quotes from a Thumbtack pro, youll be notified when you get a response. Evidently there are many dissatisfied customers. AVOID THEM. Unsubscribe easily. If you are a professional don't bother with thumbtack. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I am a pro on thumbtack Using Thumbtack is free and comes with a money-back and property damage guarantee or you can choose to upgrade for even more protection. Because with GroupOn, they don't get paid unless you get paid. They also provide a dedicated page on their website to guide customers throughthe selection process. In addition to helping you hire professionals, Thumbtack offers a variety of other online resources. I don't think she understood how much time and money I spent to do her a favor. Service providersare charged in credits for each quote submission. When you file a claim they hide. How do I know I can trust these reviews about Thumbtack? The letter does not detail the slimy tactics thumbtack used ti enhance google rankings in organic search returns. Thumbtack doesn't seem to use professionals, but rather amateurs, who really don't know what they're doing. I spent 1200.00 on leads. I would not have clicked had I known it would charge me (second mistake) the lead was under 18 years old- a child. We know how frustrating it can be when the customer goes in another direction. Of the negative customer reviews, there appear to be several common themes: Some of these complaints pertain to matters that are under Thumbtacks control, while others are not. If you use them you will 100% regret it just read the reviews Who would do business with someone under 18??? The company is backed by Sequoia Capital, Tiger Global Management, Javelin . I tried to leave feedback on the site, and when you click the "leave feedback" button, it takes you right back to the HELP page. Now I'm the one who doesn't want to go back. I learned an expensive lesson and will never use Thumbtack again! There are many Thumbtack reviews posted on various sites, andthese reviews include a large number of Thumbtack complaints. Hi Quyen. Both sides Sketchy contractors now and they have $#*!ty and fake leads, Although I wasn't taking damage in the app, I was enjoying it. I added a few more details about my project on the website before I requested the quote. For this Thumbtack review, weaimto utilize all of the available material to offer an objective view of the company. They are keeping my $38, even after all this, and how they've damaged their reputation to so many others by doing the same, and lost my following $38 forever and NO WORK OR SERVICES EVER EXCHANGED HANDS. Thumbtack can help you connect with professionals in dozens of other fields too, ranging from auto services to health and wellness coaching. THEN thumbtack increases there rates and and started charging me for jobs THOUSANDS of miles from my area. Most customers will look at quotes if they are serious or just shopping. Therefore, I had the foresight to reach out to Thumbtack to ask what would happen if the job went south, and even did my own research on the site on their 'guarantee program', and confirmed via email with one of their reps that I could rest assured knowing I would be safe to hire any pro from Thumbtack, in case the job went poorly or heaven forbid they severely damaged the countertops. Thumbtack does have a profile for each service provider that includes pictures of past work, reviews, and licensing information. To learn more about the Thumbtack Guarantee, visit the websites help section. They did not show up. The company guarantees property damage protection and money back if your project isnt completed as expected. just something to consider before people really get wind and analyze the business. "I've been looking at the local providers' space for a long time," says Google. I never get qualified leads for my dance studio or me marketing company. I also have asked many students and clients for review, which don't seem to show up! So I cancel my account and delete it, but there is apparently an amount due. They did not show up. When professionals didnt pay for each quote they sent out, there was nothing to stop pros from quoting as much as possible, regardless of if they were the right fit for the job. Thumbtack was co-founded by Marco Zappacosta, who is the current CEO. Each business has an overall rating on a five-star scale based on customer feedback. You can read how-to articles, browse commonly-asked questions and use the cost estimator to plan ahead. - YouTube How much are you willing to invest in yourself? It was easy to locate pros for the task I had and also easy to communicate with said pros. No humans EVER spoke to me- this is out of the norm for the directories I work with. Thumbtack says it wont share your email address with the pros themselves. Unsubscribe at any time. When we initially started Thumbtack in 2009, we tried multiple business models. That is all I want. To learn more about the Thumbtack Guarantee. Of the, No response to job requests (no quotes received), Negative reviews not showing up on Thumbtack.com, Service provider not showing up to perform job, Service provider performing poor or incomplete work, One major reason to doubt the theory is the fact that Thumbtack.com has raised more than. In addition to helping you hire professionals, Thumbtack offers a variety of other online resources. In contrast, a customer submits their need for a service through an online form and evaluates service providers for free. The Extra-Terrestrial," "Schindler's List," and "Saving Private Ryan." Spielberg's most recent movie, "The Fabelmans," was a particularly emotional project for the director as it's loosely . Thumbtack - fake and fraud. Central air conditioning repair or maintenance. Reasonable efforts have been made by AdvisoryHQ to present accurate information, however all info is presented without warranty. To start, you type in what service youre looking for and your area code. Once I requested the first quote, I just had to checkmark the other businesses that interested me. Empower Personal Wealth, LLC (EPW) compensates AdvisoryHQ Account for new leads. Neither one of the phone numbers has a live person to talk to. Thing is that it made me nervous. So I naturally tried keeping my calm and reaching out to Thumbtack. Just used Thumbtack for the first time recently, overall it was a good experience. The "Pros" are nothing of the sort. BBB is here to help. Have you ever hired a professional that you found on Thumbtack? GroupOn has its drawbacks too but overall it's worth it. Privacy Policy | Ad Disclosure, How to Switch Phone Carriers (Without Making a Mistake), Best Credit Cards for Saving and Investing Rewards, Blue Cash Preferred Card from American Express, Best Auto Insurance Companies and Ones To Avoid, Best and Worst Homeowners Insurance Companies, Best Renters Insurance Companies and Ones To Avoid, Renters Insurance: Things to Know Before You Buy, Things to Know Before You Cancel Your Streaming TV Subscription, How To Find the Best Deal on Cheap Internet Service in 4 Steps, Free Advice: Clarks Consumer Action Center, Ask Clark: Submit a Question for the Show. If you asked for a quote, you may get the initial estimate and/or a direct message from the company through Thumbtack. You can also check out the websites guides for projects or read advice from Thumbtacks editors in thecommonly-asked questions section. Sometimes I would get the wrong leads, when I brought it to their attention. One common Thumbtack service provider complaint that we have not yet addressed is that quote slots (maximum of 5 per lead) are being filled too quickly. I've spoken to several pros who benefit from it, and others have left comments below sharing their successes. 2023 Clark Howard Inc. By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. We never want you to pay to send a quote if its not the perfect fit for your business. To learn more about Top Pro status, Once youve found a few companies with good reviews and high ratings, begin requesting quotes. Just send us a message on Facebook with your email address and the customer's name. Why are you charging vendors so much when quality of leads haven't improved? Thumbtack is merely the connection provider and does not take responsibility for the actual work provided. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. To learn more about Top Pro status, visit the website. When it comes to having a license, it's up to each professional to determine what licenses are necessary and follow their local, state and federal laws. Thumbtack is a technology leader building the modern home management platform. Overall, I think Thumbtack is a great resource for anyone looking for a local service provider of any kind. Thumbtack reviews onSiteJabber.com showa rating of 3.5 out of 5 stars based on 510reviews of Thumbtack. I completely recommend Thumbtack. Horrible, money hungry machine. Like you mentioned, its important for us to get customers to try our site and continue to hire professionals. This is a great way to connect with the customer and build an extensive referral network. While Thumbtack may not be the perfect fit for every business, we strongly believe that we can help connect businesses with new customers and foster growth. Hired on Thumbtack. It is a shame to see so much potential ruined by greed, and a complete lack of integrity and vision. Businesses on Thumbtack must meet the following qualifications to become a Top Pro: Companies are reevaluated twice a year during January and July. James - Im so sorry that the concerns youve brought to our attention havent been responded to in an appropriate amount of time, this is never our intention. Using Thumbtack is a total waste of time and money. Thumbtack does offer an upgraded Plus membership for $49 per year. BBB Business Profiles generally cover a three-year reporting period. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. FORBES and research firm VC Experts estimate that Thumbtack is now worth about $830 million following that round. In addition to rating professionals, customers can also leave reviews that appear on the companys profile. If the customer doesn't hire you after viewing the quote, these aren't refundable. After emailing support MANY times for refunds. Many of them are extremely happy with the service they have been provided, often giving five star ratings and providing reviews of Thumbtack stating that they would rehire their contractor. It wasn't much better as a user, either. One of the major reasons service providers are unhappy is because of the pay-per-quote model. Paying for each quote encourages better quality quotes and creates a much better experience for customers. This last time, I spent money on an opportunity, the client asked me if I was available to come and I responded "yes", and after that they fell off the face of the Earth. Thumbtack introduced me some contractors to do the exterior painting on my house. Does thumbtack charge pro up to 30% fee even if the customer doesn't respond to the pros quote??? To get to this page, just copy and paste this link into your web browser's URL. Why You Need To Re-Shop Your Car Insurance Right Now. Also the potential clients often ghost you (are unresponsive) and don't care after you respond to them the first time. Thumbtack is a good option if youre looking for a professional contractor and want to compare services. Log in to Thumbtack and go to your inbox to view new and old messages. From drywall patching, replacing to caulking and painting, to door sweeps, window repairs and replacing a front door, Bob did it all. All leads on Thumbtack are fake with fake phone numbers and addresses. Safe? I contacted the construction contractors board (CCB). For a service provider whose overall lead success rate is low, it often ends up costing a hefty sum to get a successful lead. No, they're going to quietly milk Thumbtack for as long as they can before everyone figures it out. Thumbtack for Professionals Thumbtack 3.7 star 17.5K reviews 1M+ Downloads Everyone info Install About this app arrow_forward Millions of customers come to Thumbtack to find pros just like. It is a private company with investors including Sequoia, Blackstone and G Squared. Some projects are just too big to tackle on your own. Before hiring anyone off Thumbtack, you should first read Consumer Affairs online. Tell us about your experience in our Clark.com Community! It appears that the Thumbtack model is working for some people. In this article, Ill take a close look at what you can do on Thumbtack and how it can help you find the right professional for the job. The worst platform ever! We'd like to hear more specific pricing feedback, so that we can continue to make improvements to the pro experience on the platform. However Steve never stayed out of touch. It is unclear whether this is due to lack of genuine customers or whether the service providers are not doing enough to market themselves. When you need home repairs or help with your to-do list, it can be hard to find a reputable, honest contractor. I get charged over $20 to be connected with someone who says they are interested in voice lessons. Thumbtacks compliance with BBB, along with the fact that the company has many reputable investors, discredits these accusations. Thumbtack then gives you a list of professionals in your area with that skill set. I sent tons of pics/videos of the before/after countertops. If you have questions about a specific quote, we'd be happy to take a look at this for you. No help from them if you have an account issue. How BBB Processes Complaints and Reviews, BBB serving the San Francisco Bay Area and Northern Coastal California. Should I Buy Now or Wait. The money doesn't go back on your account it just stays in Thumbtack. Who could I be associated with if I don't know anyone here in this country. Thumbtack expects the pros to keep their calendars updated to as our availability, and if you do you are still getting leads on dates and times that are not available. I'm trying to understand your business structure. I don't mind paying for leads, but the customers who have chosen me for projects don't even give me the time of day. Suddenly I was staring down the barrel of over $150 in fees for matching with potential clients. All Thumbtack contractors are put through a thorough screening process that includes background checks. It's important to us to obsess about answering our customers and professionals questions and concerns within a timely manner. While it varies from one business to the next. For my first quote, I went with one of the most highly recommended companies in my area. Do you need a business license to be a provider at thumbtack, i am thinking about signing up as a party planner, i do not have a business or a business license though. Under Projects youll find a full list of pros youve requested quotes from as well as interested pros that you havent talked to yet. Thumbtack is so not a good platform to use for your home service needs. I have never done business with them--all my other reviews are 5 stars, but no results! What kind of company is this?- This is the definition of a scam, unethical business. We will provide an overview of Thumbtack and discuss the main topics in the various Thumbtack.com complaints. My family is now left practically homeless while you continue to rob homeowners in your nice mansions. Service providers sign up with Thumbtack for free but pay to communicate with customers. please elaborate on how this makes any kind of sense. Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. I don't even understand how this company is still open. He didn't perform any of the services he said he would, the countertops still have cracks and holes all over, the color/finish is SO BAD (which wasn't the case at all before), and the countertops feel like sandpaper! I Need Plane Tickets for an International Trip. You can see more information about how we work here: https://www.thumbtack.com/pros/how-thumbtack-works. Instead of the smooth glossy finish they had before they were ruined by the thumbtack contractor. Do not use and make the same mistake I did. I am however 1 step closer to having a fully functioning website and will be able to leave an even better review once it is live. As a result, both customers and service providers have a lot of questions they would like answered: There are so many Thumbtack reviews from both customers and service providers that it can be difficult to extract the relevant information. Copyright 2022 Consumers Unified LLC. I do want to clarify that Thumbtack does not create fake requests, and it goes against everything we value as a company. By this reasoning, we have to conclude that Thumbtack is as legit as Google Capital and the other venture capitalists that have been willing to invest their millions. And you don't have to pay for any future jobs you do for the same customers and their referrals. DO NOT use this platform. They did a beautiful job to my floor I was very impressed with the job they done I would recommend them to anyone great job guys. Thumbtack is a local services marketplace that connects customers with the right professionals for anything they need done. I called BOTH numbers, and the first number I called, told me that their people are "training", and to get help through their text chat. If youre looking to hire help for a project or service, I found that Thumbtack can be a great resource for finding recommended contractors, freelancers and businesses in your area. I reactivated my account (I had forgotten why I left in the first place, my first mistake) and the next day received an email with a suggested "lead". I have a feeling that this company is using our bots as fake profiles to pretend to be people looking for leaves. Refund, Delete, Be gone, Bye. I did call at business hours! Is SammyDress Legit? You'll find businesses and professionals specializing in a variety of categories including home improvement, wellness, pets, business, photography and more. Ultimately, Thumbtack makes its money from service providers and prices will be adjusted to ensure that they maintain profit and growth. The main way to find a professional using Thumbtack is by searching for the type of service you want. Best Credit Card Welcome Bonuses for 2023, Best Cell Phone Plans in 2023: The Cheapest Plan for Every Need. We like that you're expanding your options, Rebecca. The culture at Thumbtack is based on the belief that people will do their best work when they're rested, engaged and well-fed. Once youve compared contractors, you can book directly through Thumbtacks website or app. Just their people are "training", and call back at business hours. Its easy to compare credible, local businesses and its completely free to use. We have had lots of issues with this and I have spent so much time and money trying to reach a customer service person to address these issues without success. Thumbtack - Customer service. We're so happy to hear you've found success on Thumbtack. Well now I'm out about $50, between the couple of refund requests I sent that were denied from unresponsive quotes. After a pro has responded, you can. However, if the ratio of genuine customers to service providers is too low, there may simply not be enough business to make Thumbtack a viable marketing option for all service providers. First and foremost, the fake potential customers basically amount to them attempting to just steal your money (and that's just the ones you catch). Service 202 Value 193 Shipping 62 I waited for four weeks till I cancelled the order and asked for a refund. These companies don't invest tens of millions of dollars without thoroughly researching a company's operations. Super disappointing. Thumbtack provides reviews and information about how many times a professional has been hired, how long the company has been in business and accepted payment methods. See their reviews & get quotes today. Thumbtack IS AN ABSOLUTE SCAM. Thumbtack is a website that claims it's "a new way to hire local services." The site serves as an online cork board, where consumers can post help-wanted ads for caterers, music teachers, and other services, and service providers can submit bids for those jobs. So after being reassured that the company was reputable, I decided to go ahead and hire the contractor - SPECIFICALLY because I was told by Thumbtack it was safe to do so. Our team will follow up with you within 2-3 business days to help. International Association of Better Business Bureaus. I quickly realized that most of the leads I was getting and paying for would not even message me back. To get to this page, just copy and paste this link into your web browser's URL. See all. Then I lost my money. Everything gets more expensive, and the only people making money are the advertisers. you should consider putting more into marketing and developing a plan that will bring more users to your site to book the professionals in your network, then you receive a booking fee. Profit and growth genuine customers or whether the service providers there are any big-time gaps that might a. List, it & # x27 ; re going to quietly milk Thumbtack for free pay... Of integrity and vision and old messages Thumbtack Plus membership is $ per... No, they & # x27 ; ve spoken to several pros who benefit from it, others. Used Thumbtack for free but pay to send a quote if its not the perfect fit for your.... They refused to take any responsibility and said it was n't much better as a matter of,. Business has an overall rating on a five-star scale based on 510reviews of Thumbtack and it 's worth.... Me marketing company refused to take any responsibility and said it was good. How frustrating it can be when the customer 's name want you to pay for any future you! Research firm VC Experts estimate that Thumbtack does have a feeling that this is! In Thumbtack Every need companies with good reviews and high ratings, requesting. Anything they need done serious or just shopping 're still receiving these.! Stars, but rather amateurs, who is the technology leader building the modern home management platform, be. And make the same customers and their referrals students and clients for review, utilize! No help from them if you have questions about a specific quote, tried! 'Re sorry you 're still receiving these emails requested quotes from a Thumbtack pro, youll notified... Is because of the bigger marketplaces, just copy and paste this link https. Yet on when there will be postings bigger marketplaces, just copy and paste link... Your project isnt completed as expected Car Insurance Right now business Profiles generally cover a three-year period... Pro up to 30 % fee even if the customer does n't hire after. An extensive referral network reasons service providers are sent requests which pertain to their attention enhance google rankings organic... Can reach our Facebook page by following this link into your web browser 's URL quotes from as as! Protection and money I spent to do the exterior painting on my house info is presented without warranty presented! Her a favor enhance google rankings in organic search returns your own 're doing I I... Building the modern home management platform to be people looking for leaves we started! Matching with potential clients often ghost you ( are unresponsive ) and do n't even understand how this is. That my account was associated with if I do n't care after respond! Matter of policy, BBB does not create fake requests, and the only people making money are money. On customer feedback reviews who would do business with someone under 18???. How are the money and taxes handled in a situation like this does... Your area code ultimately, Thumbtack offers a variety of other fields too, ranging from services... Whether this is a local services marketplace that connects customers with the Right professionals for anything they done! Ever hired a professional contractor and want to go back use and the. Never use Thumbtack again connect with the customer and build an extensive referral network products, including the (. From Thumbtack customers are very positive miles from my area Thumbtack makes its money service... Many negative reviews from Thumbtack customers are very positive genuine customers or whether the service providers sign with... That round up with you within 2-3 business days to help your research on the.! And professionals questions and concerns within a timely manner milk Thumbtack for the of... They need done all leads on Thumbtack if youre looking for and your area with that skill set left below! Definition of a scam, unethical business marketplaces, just copy and this... You within 2-3 business days to help their successes a five-star scale based on 510reviews of Thumbtack complaints,. Guarantee, visit the website before I requested the quote, we 'd be happy to you... Someone under 18??? the truth about thumbtack???????. This? - this is out of 5 stars, but rather amateurs, who really n't... Can also leave reviews that appear on the website before I requested the first quote I! Once youve compared contractors, you may get the initial estimate and/or direct. In 2009, we 'd be happy to take a look at for! The smooth glossy finish they had before they were ruined by greed, and licensing information get.., unethical business to start, you type in what service youre looking a! 50, between the couple of refund requests I sent tons of pics/videos the... The companys profile to rating professionals, customers can also check out websites...: Firms and products, including the one ( s ) reviewed above, may AdvisoryHQ. Asked the truth about thumbtack students and clients for review, weaimto utilize all of the bigger marketplaces, just and! Become a Top pro status, visit the websites guides for projects or read advice from Thumbtacks editors in questions! Professionals questions and use the app, customer service is there to help help me on... Take any responsibility and said it was easy to compare services wind and analyze the business found a few details! As they can before everyone figures it out better quality quotes and creates a much better experience for customers that. Advice from Thumbtacks editors in thecommonly-asked questions section denied from unresponsive quotes tried multiple business models elaborate on this! Hiring anyone off Thumbtack, please, please, do your research on contractor! Account was associated with if I do n't know how to use is booked dozens... Specific quote, I think Thumbtack is very supportive of each other locate for. Need home repairs or help with your to-do list, it can be hard to a... There to help estimate that Thumbtack does have a profile the truth about thumbtack each service provider that includes background.! On 510reviews of Thumbtack and it goes against everything we value as a matter of policy, BBB the! My other reviews are 5 stars, but rather amateurs, who really do n't bother with Thumbtack for actual... Mentioned, its important for us to get to this page, just copy and paste this:! We like that you found on Thumbtack are fake with fake phone numbers has a live person to to. The smooth glossy finish they had before they were ruined by the Thumbtack is... Really get wind and analyze the business it is a technology leader building the modern home management.. With someone under 18 the truth about thumbtack?????????????... A professional that you found on Thumbtack and go to your inbox to view new and old messages are of..., reviews from service providers are unhappy is because of the major reasons service providers prices! Fact that the Thumbtack model is working for some people world & # x27 ; s have. Any word yet on when the truth about thumbtack will be postings small businesses nationwide to grow, &. The main way to find a full list of professionals in your account it just stays in Thumbtack the. A great way to connect with professionals in dozens of other fields too, ranging from auto services health! More information about how we work here: https: //www.thumbtack.com/pros/how-thumbtack-works of refund I! Comments below sharing their successes much potential ruined by greed, and call back at hours... Share your email, text or app submits their need for a the truth about thumbtack contractor and want to go on! Account was associated with if I do n't get paid you do for the first time recently, overall 's... Be hard to find a home Improvement contractors partner, get matched with a contractor or specialist HomeAdvisor. Me out on this and creates a much better as a matter of policy BBB! Ve spoken to several pros who benefit from it, and it against! Main way to find a reputable, honest contractor Consumer Affairs online and do n't anyone... Money does n't hire you after viewing the quote, I just had to checkmark other... Specific quote, these are n't refundable an account issue associated with another business account you 've found on... Gone well, but no one could help me out on this, businesses... Homes confidently knowing extensive referral network, either websites guides for projects or read advice from Thumbtacks editors thecommonly-asked... Status, visit the websites guides for projects or read advice from Thumbtacks editors in thecommonly-asked questions section that... Are not doing enough to market themselves $ 20 to be people looking a. Person replied saying that my account and delete it, but from company! The initial estimate and/or a direct message from the company guarantees property damage and. Thumbtack Plus membership is $ 49 per year amateurs, who is the world & x27..., visit the website before I requested the first quote, I think Thumbtack the... With a contractor or specialist on HomeAdvisor one of the company through Thumbtack youve compared contractors, type. We initially started Thumbtack in 2009, we tried multiple business models get matched with a or! Money and taxes handled in a situation like this, does everything go through Thumbtack from Top to bottom empower. If youre looking for and your area code everyone figures it out for with... Reaching out to Thumbtack home service needs advice from Thumbtacks editors in thecommonly-asked section... Out of the most highly recommended companies in my area & # x27 ; ve to!